Customer Care Associate

Posted on: 06 December 2018, Deadline: 13 December 2018
Qualification:
  • Minimum G.C.E O/L Completed
  • Proficient in English & Divehi – Speaking and Writing
  • Should have proficiency in MS Word, MS Excel and PowerPoint
  • Answering incoming calls from customers for various reasons- taking orders, answer inquiries, resolve complaints and provide information.
  • Needs to provide highest standards of service to customers
  • Orders Processing and Invoicing, Credit statement sharing with the customers.
  • Close monitoring of Day to Day sales & Operations with close coordination of the Route Sales Men, Stores and Other Cross Functions.
  • Collection settlement for the Cash sales every day and monitoring Credit sales and payment clearance as per the credit terms.
  • Corporate customer’s management
  • Sales lead generation – Sharing Business proposal, opening new Corporate Accounts, Extending the Business from the existing customers
  • Should possess Team Leader Qualities, and should inspire and motivate the team working under to deliver more every day and achieve their targets.
  • Should be flexible, self-motivated hard working, disciplined and with high level of positive energy.
  • Minimum 1 Year experience in a similar field.
  • Should have valid driving license and own motor cycle
Deadline: 13 December 2018

Contact

H.Sifa, Boduthakurufaanu Magu
Male, Maldives
Tel: +960 332 9999
Email:
http://mv.coca-cola.com/en/home/

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